Shipping policy
Shipping Policy – Dervesh Co
At Dervesh Co, we aim to deliver your order quickly and reliably.
Processing Time
All orders are processed within 1–3 business days. During holidays, please expect possible delays.
Shipping Times
Delivery times may vary depending on your location:
-
UK: 2–5 business days
-
International: 5–10 business days
Please note that these are estimated delivery times and may be subject to delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. From time to time, we may offer free shipping when you spend over a certain amount. These offers will be clearly displayed on our website when available.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (if available).
Delays & Issues
Dervesh Co is not responsible for delays caused by couriers, customs, or unforeseen circumstances. However, if your order is significantly delayed or lost, please contact us and we will assist you.
Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact us as soon as possible with your order details so we can resolve the issue.
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.
Contact Us
For any shipping-related questions, please contact us at:
derveshco@outlook.com
Dervesh Co reserves the right to update this Shipping Policy at any time.